If we got something wrong, we want to hear it

A small crew has one reputation and it lives in one valley. If a visit booked through this site fell short, tell us directly and give us the chance to make it right.

Write to hello@phoenixaircare.com with the subject line Complaint, and include your name, the date of the visit, and what happened. Complaints are read by the owners of this site and answered within two business days.

If we cannot resolve it, you can contact the Arizona Attorney General's Consumer Protection Division, the Arizona Registrar of Contractors, which licenses the companies that perform this work, and the Better Business Bureau serving Greater Arizona. Filing a complaint with them costs nothing, and you do not need our permission or our help to do it. You can also ask the performing provider for its own service documents and credentials at any time; they are the provider's to show, and showing them is part of its job.